Enterprises run on documents and communications. Almost every process, in almost every department, needs a document or message to get the job done. Hiring and onboarding, accounts payable, sales and order management, customer service—the list goes on. The larger the organization, the more documents it needs to process and the more information it needs to extract. And, as every enterprise knows, managing it all can be a major financial and resource burden.

Despite the plethora of solutions available, both document and communications processing remains, for many, an intensely manual task. It’s time-consuming and full of risks— of inaccurate data, missed inputs, and inconsistent ways of working. All of which creates frustrations in teams and operational bottlenecks across the enterprise. But things are changing.

Combining automation’s ability to handle routine, mundane tasks with the cognitive capabilities of AI offers exciting new opportunities to redefine document and communications processing. Not only to remove manual headaches, but to radically streamline daily operations within finance, customer services, human resources, sales, and more— through intelligent document processing (IDP). And it’s nothing short of transformational.