HR & Workspace Service Delivery Solution

Improve employee service experience

Solution Overview

HR Service Delivery

Improve productivity by making it easy for employees to get the help and guidance they need, all in one place. Reduce costs with AI-driven self-service and streamlined case resolution.

Optimize manual and inefficient processes from hire to retire through employee self-service, digitization, and AI. Automate essential processes and run them from the Now Platform, a single system of action for the enterprise.

Featured apps and capabilities for HR Service Delivery

Now Assist for HRSD

Accelerate productivity with generative AI experiences on the Now Platform.

Employee Center

Provide a single, unified portal for service delivery across the enterprise.

Employee Journey Management

Build complete workflows to support employees through complex moments.

Issue Auto Resolution

Use AI-powered automation to solve routine employee requests quickly.

Case and Knowledge Management

Standardize documentation, interactions, and fulfillment of employee requests.

HR Agent Workspace

Connect HR teams to the information they need fast, in a personalized workspace.

Employee Document Management

Provide a secure, unified view of employee documents, from hire to retire.

Workforce Optimization

Manage teams effectively with real-time visibility into agent scheduling and performance.

Predictive Intelligence

Simplify and accelerate everyday work with built-in machine learning.

Solution Overview

Workplace Service Delivery

Make it easy for employees to reserve, navigate, and request service for any space. Optimize workplace operations with cutting-edge intelligent building integrations, enhance space planning, and streamline facilities management.

Manage facilities more effectively and deliver modern workplace experiences. Automate essential processes and run them from the Now Platform^®, a single system of action for the enterprise.

Features of Workplace Service Delivery

Workplace Central

Enable workplace managers to monitor and administer activities from a single workspace.

Workplace Case Management

Standardize documentation, interactions, and fulfillment of employee inquiries and requests.

Workplace Space Management

Optimize the use of space with planning, insights, and reporting.

Workplace Reservation Management

Empower employees to easily make self-service, single-click reservations and add services or requests.

Workplace Maintenance Management

Create and manage preventive maintenance plans across workplace locations.

Workplace Lease Administration

Track contracts in a centralized workspace.

Workplace Indoor Mapping

Navigate and find spaces or collaborators using indoor maps and a location directory.

Workplace Move Management

Orchestrate individual, mass employee, and asset space relocation in the workplace.

Workplace Visitor Management

One platform for enterprise automation

Combine HRSD with other products and apps to solve the problems your business faces. Deliver scalable employee experiences to increase engagement, foster talent development, and boost productivity.

Get In Touch

Interested in our All employees solution or need advice? Then please get in touch and we’ll be glad to help.

Empower your people with business-ready AI from ServiceNow. From the front office to the back office and all in between, ServiceNow intelligent platform harnesses AI to put smart answers at your employees’ fingertips, letting you translate that intelligence into action.

Discover our AI innovative solutions to personalized customer support, boost employees productivity, standardized business processes, reducing costs, increase business growth and simplifying work.

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Featured Services

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Allright REserved - EWORKSUK LTD