How to reduce MTTR by helping people get out of their own way
IT experiences regular waves of innovation, most recently with generative AI. Meanwhile, IT’s core imperatives remain constant. Year after year, Enterprise Management Associates (EMA) research consistently.
How technology and business leaders are using AI platforms
The focus on business transformation, growth, and resiliency using generative AI (GenAI) capabilities is at an inflection point for senior business and technology leaders, the C-suite, and boards of directors.
Agentic AI The next evolution of great experiences
Great experiences are resonant and come from engaging, personalized connections with products and brands. They make us feel heard and that our needs are anticipated, supported, and understood.